Hello!
I’ve been a user of SGP for years, although I image intermittently. I have a Windows 7 machine and I was able to connect to my equipment, but then I got a popup saying there was an update. I installed the update, and the update said that I was using a legacy driver for my QSI. So I went to the QSI website and updated the current driver, so it would be compatible, and now I can’t connect. I don’t know if this is an SGP or a QSI issue. I tried installing the legacy software, but still didn’t work.
I have a new Windows 10 computer that I am in the process of moving things over to, and I tried connecting for the first time–didn’t work. Downloaded the new driver, and it still didn’t work.
Probably somewhere buried. But I got it working on my Windows 10 machine–not my windows 7 machine. But I’m not going to worry about it as I was moving things to the new machine anyway. Thanks for the help!