Installation problem

Sequence Generator
1

Hello I am new purchaser.
I installed software on my main PC (windows 7). The program starts with an unhanded exception error.
I did an uninstall and reinstall but the issue persists.
(note program is installed on “F” drive not “C” drive)
If I ignore the message the program opens, but the “checking for updated version” widow never goes away.
If I attempt to generate a mosaic (yes it is licensed), the program crashes when I click on “fetch” the object.

Hoping there is a fix for this.

The initial exception text is listed below:

ASCOM.Utilities.Exceptions.ProfilePersistenceException: RegistryAccess.New - Unexpected exception —> ASCOM.Utilities.Exceptions.ProfilePersistenceException: OpenSubKey: Exception encountered opening key - Result: 0x5
at ASCOM.Utilities.RegistryAccess.OpenSubKey(RegistryKey ParentKey, String SubKeyName, Boolean Writeable, RegWow64Options Options) in C:\ASCOM Build\Export\ASCOM.Utilities\ASCOM.Utilities\RegistryAccess.vb:line 1103
at ASCOM.Utilities.RegistryAccess.NewCode(Boolean p_IgnoreChecks) in C:\ASCOM Build\Export\ASCOM.Utilities\ASCOM.Utilities\RegistryAccess.vb:line 131
— End of inner exception stack trace —
at ASCOM.Utilities.RegistryAccess.NewCode(Boolean p_IgnoreChecks) in C:\ASCOM Build\Export\ASCOM.Utilities\ASCOM.Utilities\RegistryAccess.vb:line 146
at ASCOM.Utilities.Util…ctor() in C:\ASCOM Build\Export\ASCOM.Utilities\ASCOM.Utilities\Util.vb:line 45
at SequenceGenerator.Astrometry.c()
at SequenceGenerator.MDIImageForm.d5(Object A_0, EventArgs A_1)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

Sequence Generator
Assembly Version: 2.6.0.17
Win32 Version: 2.6.0.17
CodeBase: file:///F:/Program%20Files%20(x86)/Sequence%20Generator/Sequence%20Generator.exe

System.Runtime.Serialization
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll

System
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

ServiceStack
Assembly Version: 3.9.48.0
Win32 Version: 3.9.48.0
CodeBase: file:///F:/Program%20Files%20(x86)/Sequence%20Generator/ServiceStack.DLL

ServiceStack.Interfaces
Assembly Version: 3.9.48.0
Win32 Version: 3.9.48.0
CodeBase: file:///F:/Program%20Files%20(x86)/Sequence%20Generator/ServiceStack.Interfaces.DLL

System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

Newtonsoft.Json
Assembly Version: 4.5.0.0
Win32 Version: 4.5.8.15203
CodeBase: file:///F:/Program%20Files%20(x86)/Sequence%20Generator/Newtonsoft.Json.DLL

System.ComponentModel.DataAnnotations
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ComponentModel.DataAnnotations/v4.0_4.0.0.0__31bf3856ad364e35/System.ComponentModel.DataAnnotations.dll

System.Xml.Linq
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll

System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll

RestSharp
Assembly Version: 104.1.0.0
Win32 Version: 104.1.0.0
CodeBase: file:///F:/Program%20Files%20(x86)/Sequence%20Generator/RestSharp.DLL

ServiceStack.ServiceInterface
Assembly Version: 3.9.48.0
Win32 Version: 3.9.48.0
CodeBase: file:///F:/Program%20Files%20(x86)/Sequence%20Generator/ServiceStack.ServiceInterface.DLL

ServiceStack.Common
Assembly Version: 3.9.48.0
Win32 Version: 3.9.48.0
CodeBase: file:///F:/Program%20Files%20(x86)/Sequence%20Generator/ServiceStack.Common.DLL

ServiceStack.Text
Assembly Version: 3.9.45.0
Win32 Version: 3.9.45.0
CodeBase: file:///F:/Program%20Files%20(x86)/Sequence%20Generator/ServiceStack.Text.DLL

System.Web
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll

ASCOM.DeviceInterfaces
Assembly Version: 6.0.0.0
Win32 Version: 6.3.0.2821
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/ASCOM.DeviceInterfaces/6.0.0.0__565de7938946fba7/ASCOM.DeviceInterfaces.dll

GraphLib
Assembly Version: 1.0.0.1
Win32 Version: 1.0.0.1
CodeBase: file:///F:/Program%20Files%20(x86)/Sequence%20Generator/GraphLib.DLL

MediaSlider
Assembly Version: 1.3.0.0
Win32 Version: 1.3.0.0
CodeBase: file:///F:/Program%20Files%20(x86)/Sequence%20Generator/MediaSlider.DLL

System.ServiceModel
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll

Anonymously Hosted DynamicMethods Assembly
Assembly Version: 0.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll

System.Data.Linq
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Data.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Data.Linq.dll

System.Windows.Forms.DataVisualization
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms.DataVisualization/v4.0_4.0.0.0__31bf3856ad364e35/System.Windows.Forms.DataVisualization.dll

System.Management
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll

Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

ASCOM.Utilities
Assembly Version: 6.0.0.0
Win32 Version: 6.3.0.2821
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/ASCOM.Utilities/6.0.0.0__565de7938946fba7/ASCOM.Utilities.dll

Microsoft.VisualBasic
Assembly Version: 10.0.0.0
Win32 Version: 14.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll

ASCOM.Astrometry
Assembly Version: 6.0.0.0
Win32 Version: 6.3.0.2821
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/ASCOM.Astrometry/6.0.0.0__565de7938946fba7/ASCOM.Astrometry.dll

Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

The screen checking for updated version doesn’t want to go away.

the exception issue is

2

Marty,
What version of SGP is this with? There was a problem with the 2.6.0.15 installer…if it’s that version please upgrade to 2.6.0.17 (or later) ASAP.

It also looks like there may be a problem with your ASCOM installation? Can you confirm that you have ASCOM 6.2 or greater installed?

Thanks,
Jared

3

Hi Jared, thanks for message.

The version of Sequence generator used is 2.6.0.17.
It installed fine on my Laptop. Below is the screen from main PC which has the problem…
[cid:image003.jpg@01D29693.E95DC040]

Ascom is version #6.3 - I did update this after the initial problems occurred. It does not appear to make any difference.
[cid:image006.jpg@01D29693.E95DC040]

Also Enclosed is the ASCOM diagnostic log file, if that is of any use.
I think ASCOM is on C drive of my PC as there was no option to install to another hard drive.
Sequence Generator is on F drive as I have little room left on C drive.

Thanks for help, this stumps me.
Martin Cogswell

4

Can you create a new profile (can be empty even) save it and set it as the default profile then open SGP.

Also can you send me the logs PRIOR to doing that?

Thanks,
Jared

5

Should be able to do that. But just to make sure I understand what you want…

  •    Fetch a log file for you – what log?

  •    Open SGP, create a new user/site profile?? in SGP, then save it as default.

  •    Close SGP and reopen it

  •    Fetch another log of what??

Thanks Martin

6

The SGP log, accessible from the help menu in SGP. There will be multiple. Find the ones that correlate to the time you opened SGP.

Equipment profile. (Tools>>Equipment Profile Manager)

Same one as step 2, but it will be a different file. May be easiest purge all logs first

  1. Open SGP
  2. Go to “Help>>Open Log Folder”
  3. Close SGP
  4. Delete all files in log folder that start with sg_logfile_
  5. Open SGP
  6. Create new equipment profile and save it as default.
  7. Close SGP
  8. Open SGP.
  9. Close SGP.

That process should leave you with 2 log files in the folder that you should still have open from step 2. Send me those files.

Thanks,
Jared

7

Jared – 3 files:

  •    Before I made any changes to equipment profile

  •    The session in which I made changes to the equipment profile.

  •    The log file for reopening after making changes to equipment profile.

Thanks,
Marty

sg_logfile_20170306170347_reopen after change.txt (20.3 KB)

sg_logfile_20170306165820_before changes.txt (20.3 KB)

sg_logfile_20170306165955_newprofile.txt (21.6 KB)

8

Something definitely seems problematic with your ASCOM install. If you open the ASCOM Profile Explorer does everything seem ok there? Do you have anything else on your system that can successfully access ASCOM?

Thanks,
Jared

9

Looks like ASCOM was problem!!
Enclosed is the message from profile explorer when i first looked at it.
Did not look good, so I uninstalled ASCOM and then completely reinstalled 6.3 ( did not use the repair option)

  •    Profile explorer comes up good.

  •    SGP now starts up with no problems!

Now i just have to figure out how to use your program.
Am hoping i can generate the imaging sequences on my main PC & then, move them to my laptop for actual field execution.

Thanks for the help!
Martin

10

Yes, you can do that by just saving and moving the sequence between them. To really be successful you’ll need the same hardware drivers on both machines and to share the equipment profiles between them as well.

Thanks,
Jared

11

FWIW:

Gene