Licence Verification


#1

Hello!

It was discussed once before, but seems there’s no easy fix to it. I purchased SGP licence and in trying to insert it I’m getting the following message: “Padding is invalid and cannot be removed”. Tried uninstall, scanned leftovers with deletion of some (not all, some could not be removed) registry entries, none helps.
I had this problem before when I tried to extend my trial. Thought that purchasing full licence will help, it did not.
Any thoughts are appreciated.
Ian


#2

Ian,
I replied directly to you. But for anyone that finds this the solution is generally to reset your password from the auto generated one that we send during the registration process. You shouldn’t NEED to do this but sometimes when you copy/past the generated password windows will grab some extra spacing around the password.

You can reset your SGP password here:
http://mainsequencesoftware.com/Account/ForgotPassword

Thanks,
Jared


www.mainsequencesoftware.com