I had another great night last night with sgpro…faultless, apart from perhaps one very minor issue.
I seem to have lost the automatic low stretch when a new sub comes in on beta 6…0.4.
The low stretch option is on but I have to use the button on the sequence panel every time.
Not a big issue but ether working correctly.
I see t was reported some time ago on beta 2.4.0.2773
Ray
It may be related to data in a specific image. Do you still have an example of ones for which the low stretch did not work properly?
Hi Ken thank you for the reply…
I do have examples yes, how would you like me to present it?
I take the simple logic that if no one else is seeing the problem then it’s probably because either my system has applied the code in a different way or it’s something to do with my set up!
Whilst I fully accept that it maybe particular to the image; I feel it’s unlikely in this case because over the last 2 sessions I’ve taken over 60 subs each 20 mins long in a 4 pane project, it’s not opened any automatically.
I also accept that it’s beta and it may be fixed in the next release which I’ve not loaded yet…
I don’t worry about such minor changes but I let you know as just feed back.
Thanks for a superb product
Ray
Hi Ken,
This problem has now started with me.
I switched my laptop to the new server and thus changed the profile over to the new domain.
SGP cam up with a load of errors when I launched it first time round as below and now despite the low stretch function being switched on in the options it refuses to autostretch.
I’m not sure if the error was the cause of coincidental, to fix the crash I re-installed the iOptron Commander software and the Ascom Platform to 6.41.2695, it now functions without crashing but still won’t autostretch, any ideas?
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
Many Thanks Ken,
Regards,
John
Im sorry, I have never seen this and don’t really have any ideas. The issue you reported above, according to the dump, has no relation to auto stretch, but rather a failure to run the SGPro API. This can sometimes be caused by antivirus software or firewall restrictions.
What version of Windows are you running? What are you doing when you note that “Auto Stretch” wont work? Opening an old file and clicking on Auto Stretch? Something else? It might not be a bad idea to completely uninstall and reinstall SGPro.
Thanks for the reply Ken.
I’m running Windows 10 Enterprise with the latest updates
I have changed our server, so had to disconnect from our old server and then re-attach to the new, which meant a new profile.
When I attached to the new server, it threw the above error, so I reinstalled the Ascom Platform and the iOptron Commander software and it then ran fine apart from the autostretch feature, it is 100% enabled under the options.
I did wonder whether to uninstall and the re-install but wondered what might be left in the registry?
I have done a complete clean re-install of my laptop and the issue still remains.
In case a profile was causing a problem I did not select any and manually selected the camera and FW.
I have attached images of the Post 1sec capture on my desk, then after stretching and a capture to show the settings correctly in the options, I have also attached a log file.
I even tried it before and after cooling down to -20c
I really would like to get this resolved and any help would be much appreciated.
Many Thanks.
I’m having a hard time following what you are after here. I thought you were having trouble with auto stretch, but the last post by you said that you did auto stretch. I’m very confused.
Sorry Ken, am replying on my phone as am away this weekend.
No I can manually stretch by right clicking on the image and select low, medium or high, but it won’t do an auto stretch despite it being selected in the options.
So when trying to focus or set up the focus points I have to keep right clicking on the image as I can’t see hardly anything without a stretch and I have to do that on every image downloaded.
Does that explain the issue?
If it helps I am back on Monday and can allow a remote access or can call you?
It’s not visible in any of your screen shots, but please ensure that you actually have the auto stretch functionality turned on. You don’t toggle this function in the settings dialog, but rather in the histograms module. Above the histograms there is a checkbox that reads “Auto stretch”. Ensure this is checked.
http://www.mainsequencesoftware.com/Content/SGPHelp/Histograms.html
Thanks Ken I’ll check when I am home tomorrow night and let you know
@Ken Thank-you so much for your time, just got home and the first thing I checked was your suggestion and indeed that was the cause.
I had assumed by making sure it was selected in the options that that would have sufficed.
Thanks once again.
