SGP only recogonizing 5 out 7 filters


#1

I’m using a Starlight xpress filter wheel. The filter wheel has 7 positions, but spg is only recognizing 5 of them. It gives me a few warnings that constantly pop up. I can select the filters with the Starlight software. Is there a setting I’m missing? I have also downloaded the latest filter wheel software from Starlight as well. Any help would be Great.


#2

Can you post your logs? It’ll show us what’s going on. Also, what does your filter list look like in SGP?


#3

In the equipment section, click on the Device settings button of the filter wheel. This will bring up the Ascom settings. On the bottom there is a choice of number of filters 5 or 7. Click the 7.


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