Sorry to use the forum for this private issue, but despite buying pro version, downloading pro version,
i am stuck with useless expired lite SGP !
Please help me with this.
jgmoreau47 at hotmail.com
Not sure here. Have you created an account at mainsequencesoftware.com? If so, when you log in, do you have a registered machine under your license (and is it the right machine)?
You have to go into your account and you have to use the email they sent to enter the license key for your OS. It is a little confusing if I remember correctly.
Thanks,
Charles
Hi Joel, I had to reset my password to get to my account !
Anyway, here is a screen copy of it.
All this on my working win7 machine in the observatory.
My home computer is win 10 and i access the obs. one with a LAN line.
No SGP on the home machine to avoid confusion.
What’s next ?
Thanks again for your dedication.
Jean Guy Moreau
Eastman, Québec
So you have a license for both SGP 2 and SGP 3. Your screenshot shows that you are using 2 computers with SGP 2, but none with SGP 3.
On the computer that you are trying to use that is showing the lite version, go to Help/Register This Machine and then you will be prompted to enter your email and password used for your online account. Once you enter those your computer should register. Then when you login to your online account it will show a license being used for SGP 3 and the computer should be listed.
I am all set now 
Thanks so much
Jean Guy Moreau
Eastman, Québec