The Flip option not running


#1

Hello Support,

For some time now my SGP and Celestron AVX mount performed the Flip routine without problems. But in the latest versions of release 2 and now relase 3 does not make the Flip.

In the taskbar the planet in orange is activated and also indicates to the right side the time to reach the meridian …

The weekend we went to follow the parameters of the FLIP and the time to arrive, the time was N/A and apparently the planet was deactivated.

What files can I send to you to determine the problem?

Thank you,

Leandro


#2

Leandro,
Logs would be a good start. Information on where to find them can be found here:

Thanks,
Jared


#3

Hello Jared,

The log file 11/02 was not in the folder.

The next week I will send to you the log file to verify The flip situation .

Regards

Leandro

Envoye de mon iPhone


#4

Hi Jared,

The last week end I have the same problem with the flip, when arrive the moment the flip display 2 or 3 message I not Understand and after the flip option display off.

I add the target object have relation with the log.

I remember any message display information with the pier.

Please see the attach file.

Best Regards,

Leandro


#5

Hi,

Any news at this log?

Regards,

Leandro

Envoye de mon iPad Pro


#6

Leandro,
We’ll need the actual logs. You can get to them from the help menu in SGP.

Thank you,
Jared


#7

Hi,

I attach the last log.

Regards,

Leandro


#8

Hi Jared,

This is my last log from the menu SGP.

Regards,

Leandro

Enviado desde Correohttps://go.microsoft.com/fwlink/?LinkId=550986 para Windows 10


#9

Hello,

I send the log last week end where the flip not work again.

Regards,

Leandro

sg_logfile_20180324151720.txt (19.9 KB)

sg_logfile_20180324173659.txt (19.8 KB)

sg_logfile_20180324200636.txt (258 KB)

sg_logfile_20180324211440.txt (400 KB)

sg_logfile_20180324221320.txt (206 KB)

sg_logfile_20180324223602.txt (2.27 KB)

sg_logfile_20180324223648.txt (80.9 KB)

sg_logfile_20180324225205.txt (454 KB)

sg_logfile_20180325004222.txt (764 KB)

sg_logfile_20180325015848.txt (557 KB)


#10

Hello,

The solution was update the las driver Celestron ASCOM where describe problem solution when flip option say TRUE.

Regards,

Leandro


#12

Hello Support,

I can not load the log files, please give me the email where I can send.

Regards,

Leandro


www.mainsequencesoftware.com