Unable to save or import profiles

Hello I have a new computer and it is going bad. As you can see from the screenshots, I cannot save a new profile. and none of the profiles I imported intp the Sgp program folder are populating in the equip profiles.

resolved. thank you

Maybe you could post the solution in case someone else has the same problem?

Simple, you don’t save to Program Files, but to your user profile i.e. C:\Users\USERNAME\AppData\Local\SequenceGenerator