New methods to open a support request

Sequence Generator
1

Hi folks,

Please help us keep support requests organized so we don’t drop them.

  • Support requests go in here: #sequence-generator:sgpro-support Please try to create them in there. We will try to help move them in there also.
  • We spend a lot of time asking for more data. If you create a topic in there, we provide a template to help guide the support request.

There is a new option in the Help menu. The “Report a Problem” item will open up a new ticket for you, provide required information and a template. It is here:

image

Please DO NOT add feature requests in support tickets. You can add those here: #sequence-generator:feature-requests

3

JUST installed .387, do not see that option in the help menu. Looks like your screenshot is still a dev version, so I presume it’ll be coming along shortly. :slight_smile:

4

Sorry… didnt mention that it will be in the next beta after 387

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