well ok, what i am saying that is if you go to the URL that’s in the log in your web browser, it seems to hang. but if you go to the skyview site homepage and do a query by hand, it works. so i think it’s nasa’s problem based on Justin’s report, and just about the only thing Ken and Jared could do would be to find a backup server and launch a query there if the one they are using currently fails.
Experiencing the same problem both last night and again this morning. Getting error message after hitting the “fetch” button on the Frame and Mosiac tool
Same here last night and today
Same here FMW doesn’t fetch named stars that are not in my cache. Albireo ( all designations for the pair ), Sadr. Even tried Sh2-91 which is close to Albireo.
Hopefullyjust a server error somewhere and its up and running again soon.
Ok, thanks for elaborating!
And I feel better hearing the problem isn’t just at my end.
Bill
Well seems to be a bigger problem that more than 2 of us are experiencing. Hopefully the devs can take a look and see what’s going on. Here is the excerpt from the log for the fetch.
[08/01/18 08:27:23.334][DEBUG] [DSS Fetch Thread] Object name m31 resolved by Local DSO DB…
[08/01/18 08:27:23.358][DEBUG] [DSS Fetch Thread] Fetching canvas at: https://skyview.gsfc.nasa.gov/cgi-bin/images?Survey=dss2r&Return=JPG&Size=4.000&Pixels=1500&position=10.675,41.267
[08/01/18 08:27:23.359][DEBUG] [DSS Fetch Thread] URI: https://skyview.gsfc.nasa.gov/cgi-bin/images?Survey=dss2r&Return=JPG&Size=4.000&Pixels=1500&position=10.675,41.267
[08/01/18 08:27:23.410][DEBUG] [DSS Fetch Thread] MFW: Requested canvas image, awaiting response…
[08/01/18 08:27:23.924][DEBUG] [Unknown] MFW: Error downloading canvas image! An exception occurred during the operation, making the result invalid. Check InnerException for exception details.
[08/01/18 08:27:23.924][DEBUG] [Unknown] The request was aborted: Could not create SSL/TLS secure channel.
[08/01/18 08:27:24.411][DEBUG] [DSS Fetch Thread] MFW: Canvas image download complete…
[08/01/18 08:27:24.411][DEBUG] [DSS Fetch Thread] Fetching canvas at: https://skyview.gsfc.nasa.gov/cgi-bin/images?Survey=dss&Return=JPG&Size=4.000&Pixels=1500&position=10.675,41.267
[08/01/18 08:27:24.411][DEBUG] [DSS Fetch Thread] URI: https://skyview.gsfc.nasa.gov/cgi-bin/images?Survey=dss&Return=JPG&Size=4.000&Pixels=1500&position=10.675,41.267
[08/01/18 08:27:24.412][DEBUG] [DSS Fetch Thread] MFW: Requested canvas image, awaiting response…
[08/01/18 08:27:24.810][DEBUG] [Unknown] MFW: Error downloading canvas image! An exception occurred during the operation, making the result invalid. Check InnerException for exception details.
[08/01/18 08:27:24.811][DEBUG] [Unknown] The request was aborted: Could not create SSL/TLS secure channel.
[08/01/18 08:27:24.913][DEBUG] [DSS Fetch Thread] MFW: Canvas image download complete…
[08/01/18 08:27:24.915][DEBUG] [DSS Fetch Thread] Fetching canvas at: http://dss.mtk.nao.ac.jp/cgi-bin/getimage.cgi?plate=&mode=transgress&invert=&src=dss1&band=bri&type=png&size=240&pix=9.60000&ra=10.675&dec=41.267
[08/01/18 08:27:24.915][DEBUG] [DSS Fetch Thread] URI: http://dss.mtk.nao.ac.jp/cgi-bin/getimage.cgi?plate=&mode=transgress&invert=&src=dss1&band=bri&type=png&size=240&pix=9.60000&ra=10.675&dec=41.267
[08/01/18 08:27:24.954][DEBUG] [DSS Fetch Thread] MFW: Requested canvas image, awaiting response…
[08/01/18 08:27:45.958][DEBUG] [Unknown] MFW: Error downloading canvas image! An exception occurred during the operation, making the result invalid. Check InnerException for exception details.
[08/01/18 08:27:45.958][DEBUG] [Unknown] Unable to connect to the remote server
[08/01/18 08:27:45.988][DEBUG] [DSS Fetch Thread] MFW: Canvas image download complete…
[08/01/18 08:27:45.988][DEBUG] [DSS Fetch Thread] – FOV took 22.63s…
Interesting if you copy and past the https://dkyview.gsfc.nasa link into a web browser it does come up with an image… For some reason SGP does not seem to be able to get or download the image and use it. There is an exception in the log so not sure what’s going on.
Same problem here!!!
A possible workaround that I haven’t tried yet as I’m at work, and clearly more focused on this problem, lol. If you go to the log and navigate to the image via the web site in the log and save it locally like the desktop then use the FMW with the local image with rotation etc. that you’d like to use. Might be a stop gap until this can be resolved. I have not tired an astrobin image or a saved image to see if either of those will work. This seems to be an issue with fetching an image from the nasa DB more so than using an image.
Just a thought someone can try. I"ll try it when I get home to see if will work.
Did anyone get this working again? Just tried again and still get the same error.
Still not working. I tried putting an image from Astrobin on the desktop, but it was the wrong format (png) while SGP seems to expect fits.
I’ve tried everything. I think it has to download an image from the NASA site even if you use an existing image or astrobin URL. I tried an image I collected using the FMW and still the error persists. Have not found a workaround for this. The NASA site is up and works for searches via the web so maybe a backend thing, but should be nonfunctional for everyone I would think if it’s the site.
Would be helpful to know how many folks are having this issue by trying to set up a new target. Is it everyone or just a subset of us. Please chime in if you are willing!
Would love to hear from the dev or moderators if this is being looked at. The program loses much of its utility without this feature working.
I’ve got the problem as well
I am just new to SGP and I was playing with the framing and mosaic wizard and I am getting the errors in the log. I downloaded SGP about a week ago so it is a fresh install along with the latest ZWO and ASCM drivers
Robin
Hi to all,
I’m having the same issue too on both my observatories, at least for the last 2 days.
You aren’t alone… I’m having this issue too.
[DSS Fetch Thread] MFW: Requested canvas image, awaiting response…
[08/01/18 20:12:33.472][DEBUG] [Unknown] MFW: Error downloading canvas image! An exception occurred during the operation, making the result invalid. Check InnerException for exception details.
[08/01/18 20:12:33.472][DEBUG] [Unknown] The request was aborted: Could not create SSL/TLS secure channel.
[08/01/18 20:12:33.744][DEBUG]
Same here.
I got the same error trying it on three different PC installations.
SGP uses two sites; going to SkyView images via a browser works but the other *.jp URL timesout.
What are the odds that two servers go down?
Anyone know an alternate tool/site that can do basic position & rotation framing while this is busted? I know my rough FOV so I could just eyeball from a center point and rotation.
I Have the same problem , with 3 different laptops ….
I would like to hear that the SGP team is working on this problem BUT IS IT THE CASE ?
Arnaud