SGP will not start after trial and paying for full program

Ken, Thanks again for your reply. I’ll try this latter today. I am using Windows 8.1 so I image some of the steps may be somewhat different. I’ll let you know how it goes

Ken,

It looks like that did the trick. Thank You very much.

I will need to re-enter some of my settings but I think I’m OK for now.

Would you have any idea as to why SGP worked fine last week but then did not. I’m asking so I know what to expect in the future. I assume that if I do encounter a similar situation that I can follow this procedure to repair the issue.

Please extend my thanks to Joel also.

Joe Kozic

I wish I did… it happens sometimes. If we could figure that part out we would be able to prevent it. We are going to move settings to a less fragile system in the near future anyhow. My best guess is that SGPro maybe crashed while it was writing out the settings file?

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I’d upgrade from Windows 8 to Windows 10. Windows 8 was horrible, their worst operating system.
Windows 10 works like a dream and the OS kernel is server grade in the professional version.
Never had a problem with SGP on my Windows 10 ultrabook which is my imaging platform.