SGP crashed while taking a dark series this evening - was stuck on downloading when I came in to check on it. The following Microsoft box was up:
Here’s the logfile: Dropbox - File Deleted
…Keith
SGP crashed while taking a dark series this evening - was stuck on downloading when I came in to check on it. The following Microsoft box was up:
Here’s the logfile: Dropbox - File Deleted
…Keith
Exact same problem manifested again today when I was trying to track down another issue:
Logfile: Dropbox - File Deleted
Keith
FWIW, I’m having the same problem - crashes on downloads. Same windows error report.
I’ll send my log files and description together as soon as I can get it together and figure out dropbox.
Same thing happened a couple of nights ago while imaging, but I found I can repeat the error with Dark/Bias series.
Win7Pro
SBIG XTL 6303E
Jim Seargeant
I have no idea why this is happening. The logs are consistent, but lack information required. I cannot reproduce the issue so we get to play my all-time favorite game of add more logging, reproduce and guess.
Rats. I was hoping the logs had trapped the error. I take it that the Windows files that the error message displayed aren’t of any use?
Hi Keith,
you could try to retrieve the „…WERInternalMetadata.xml” and have a look inside. It should contain more info about what is going on. For a very short description of some cryptic parameters pls. have a look at this:
Even better, upload it and let Ken do the work.
Regards,
Horia
Those WER files may actually help. They often contain exception data in them that can at least point to a general area.
I looked in the designated temp directory for those files and couldn’t find them - I fear that if they aren’t sent to MicroSoft they are deleted.
…Keith
OK. Thx for looking. The next beta will have fairly detailed instrumentation of some of the areas I suspect may be problematic.