My internet in my observatory is fast, but SGP throws an error when asked to fetch an image using the Frame and Mosaic tool. The error window is just a box that states error and shows a red X.
I just installed a new observatory computer, and consequently needed to reinstall SGP along with everything else. When this error occurred, I tried uninstalling and starting over, but same result.
Here’s the link to the log file https://www.dropbox.com/s/9d65fx4dofu3gse/sg_logfile_20180731200159.txt?dl=0